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Accessibility Statement

Our commitment to making BookMediFly usable for everyone

Our Commitment and Target

BookMediFly is working to make its website and platform usable by people with disabilities. Our current accessibility target is the applicable Level A and Level AA success criteria in the Web Content Accessibility Guidelines (WCAG) 2.2.

This statement describes measures we have confirmed in the product and work that remains in progress. It is not a certification, legal-compliance claim, or third-party conformance report.

Confirmed Measures

The September 7, 2026 change-scoped review confirmed the following shared measures and representative route checks:

Keyboard Navigation

Shared navigation, public forms, and selected role-based journeys include native or keyboard-operable controls. Menus and Bootstrap dialogs support Escape and focus-return behavior.

Focus Indicators

A high-contrast focus indicator is applied to focusable elements. The skip link becomes visible on focus and moves focus to the main content.

Semantic Structure

The shared page shell exposes header, named navigation, main-content, and footer landmarks. Representative pages are checked for a descriptive title and primary heading.

Skip Navigation

A “Skip to main content” link is the first control in the shared shell and targets a programmatically focusable main region.

Form Labels

Representative quote, contact, sign-in, registration, and recovery forms are checked for accessible names. Selected dynamic forms identify errors, update aria-invalid, and announce error summaries.

Reduced Motion

The shared style layer minimizes animation and transitions when a device requests reduced motion. Updated scripted scrolling also uses that preference.

Current Status

WCAG 2.2 Level A and Level AA are our target. BookMediFly has not completed a formal third-party conformance assessment, and we do not claim that every page or state currently conforms. Automated checks and representative manual review reduce common barriers, but they cannot establish complete conformance or compatibility with every assistive-technology and browser combination.

Work Still in Progress

  • Expanding hands-on screen-reader testing across every state of authenticated requester, affiliate, sales, and administrative workflows
  • Reviewing complex data tables, maps, charts, and custom dialogs in every available state
  • Continuing contrast review for legacy, dynamically generated, and third-party content
  • Improving field-level validation and status announcements on older forms
  • Providing an accessible fallback when a third-party widget cannot be changed directly

Feedback & Contact

If an accessibility barrier prevents you from using BookMediFly, contact platform support and describe the page, task, and format or assistance you need.

Email: support@bookmedifly.com

Subject line: Accessibility Feedback

Accessibility messages are reviewed during regular platform support hours. Response and resolution time depend on the nature and complexity of the request; this contact is not an emergency medical or dispatch service.

Technology and Assessment Approach

BookMediFly relies on modern HTML, CSS, JavaScript, and WAI-ARIA where native HTML alone does not communicate a component’s name, role, state, or status.

This review used:

  • A maintained inventory of anonymous, authentication, registration, requester, affiliate, sales, admin, error, print, and dynamic route families
  • Automated markup checks for shared landmarks, page titles, headings, accessible form names, image alternatives, dialogs, live regions, reduced-motion handling, and common contrast tokens
  • Browser-level keyboard checks at representative desktop and mobile viewport sizes
  • A manual checklist for screen-reader announcements, focus order and return, zoom and reflow, text spacing, high contrast, and content that automation cannot evaluate reliably

Because assistive technologies, browsers, and operating systems change, users may experience different results. Please report a barrier rather than assuming a particular combination is supported or unsupported.

Audit completed: September 7, 2026
BookMediFly

Connecting requesters with participating fixed-wing medical transport operators worldwide.

Platform support support@bookmedifly.com

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Resources

Education Resources How Quotes Are Determined Repatriation vs. Transfer What Is FAA Part 135? What to Send an Operator Domestic vs. International

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