Planned medical travel support

Commercial & Charter Medical Escort Services

Connect with providers that can arrange nurse-led or medical-team accompaniment for medically stable travelers on scheduled commercial flights or private charter aircraft.

Request Medical Escort Assistance

One request for provider review. Staffing and travel options based on the traveler’s needs, provider assessment, and airline or operator approval.

Medical accompaniment for two types of air travel

A medical escort supports a traveler during a planned trip, but scheduled airline and private charter travel have different requirements. Participating providers assess which setting, staffing level, and equipment may be appropriate.

Scheduled commercial airline escort

For medically stable, fit-to-fly travelers who may need clinical monitoring, mobility assistance, oxygen coordination, medication support, or bedside-to-bedside accompaniment during a scheduled airline trip.

Private charter medical escort

For travelers who need greater privacy, itinerary flexibility, additional medical personnel, specialized equipment, or a travel plan that a scheduled airline cannot accommodate.

A private charter medical escort is not automatically the same as a dedicated air ambulance. The provider and aircraft operator must confirm the aircraft configuration, staffing, equipment, and operating requirements for each trip.

One nurse or a medical team

Some travelers may be appropriately supported by one qualified nurse or other medical professional. Others may require two or more medical personnel based on mobility, monitoring, equipment, route, or transfer needs.

Provider-led staffing

The participating provider reviews the trip and recommends qualifications and staffing. BookMediFly does not make clinical staffing decisions.

Travel approval

Medical clearance does not replace airline or aircraft-operator acceptance. Documentation, equipment, oxygen, seating, and mobility arrangements may require advance approval.

How BookMediFly works

Use the standard BookMediFly request process to share the trip details providers need for an initial review.

  1. Submit one request with the origin, destination, timing, and preferred type of travel.
  2. Describe mobility, monitoring, oxygen, equipment, transfer, and staffing considerations without entering diagnosis details or medical records in general text fields.
  3. Participating providers independently review the request and may follow up for the information needed to assess feasibility.
  4. The provider, treating professionals, and airline or aircraft operator determine clearance, staffing, equipment, and final acceptance.
  5. Compare available responses and choose whether to proceed. Provider availability and multiple responses are not guaranteed.
Scene 1 of 5 · The traditional way

The traditional way takes time

Multiple calls Repeated trip details Hours of searching Scattered responses
Scene 1 · The traditional way
The traditional way takes time
A requester juggles browser tabs with fragmented operator listings, a calendar flipping from Sep 1 to Sep 3, a ringing phone showing "Calling Operator B", and four sticky notes (Operator A "$80k w/ ground", Operator B "no ground, qualifications unclear", Operator C "limited profile, status current?", Operator D "follow up needed"). A trip notes sheet reads "route + dates · concerned family · payment type". A fixed clock's red second hand keeps spinning.
Scene 2 · One request
Enter transport details once
One clean request form: From Orlando, Florida — To Ireland — Date 09/10/2026 — Transport Type Level 3 + NICU — Patient Weight 9 lbs — Additional Traveler 1 family member, 125 lbs — Payment Direct Pay (selected) or Insurance — Notes field with red helper text "Do not enter diagnosis, medical records, DOB, MRN, or sensitive patient details." Button reads "Submit Request" (ready, not yet submitted). Illustrative example.
Scene 3 · Operator matching
Participating fixed-wing operators review the request
The submitted request — Orlando, FL → Ireland, 09/10/2026, Level 3 + NICU, patient 9 lbs, 1 family member (125 lbs), Direct Pay — fans out to four participating fixed-wing operators: Operators A, C, and D are In-Network (green); Operator B is Out-of-Network (yellow). Matching is by route, availability, transport needs, and the selected fixed-wing service in this example.
Scene 4 · Operator responses
Compare quote options side by side
Three illustrative response cards. Response A (Learjet 45XR / N452LF) carries the "FASTEST RESPONSE" banner above the card header. Response B (King Air 200 / N818KA) is the no-ground, Out-of-Network option at $47,050. Response C (Citation Bravo / N621CB) is the highlighted "LOWEST QUOTE" at $32,100 — In-Network, credentials on file, includes ground transport, capabilities Bariatric and Ventilator. A "Show more quotes" affordance sits beneath. Actual responses vary.
Scene 5 · Coordinated transport
Selected operator coordinates transport
A map of the US east coast (with a recognizable Florida peninsula) on the left, Atlantic Ocean across the middle, and Ireland on the right. A ground vehicle runs Orlando Hospital → MCO, a refined fixed-wing medical aircraft flies the dotted route across the Atlantic facing the direction of travel, and a second ground vehicle runs Ireland Airport → Destination Hospital. A "SELECTED OPERATOR · Coordinating Transport" badge recaps "Response C — Citation Bravo · $32,100 · In-Network · Credentials on File" and connects to the route with a teal dashed line.

BookMediFly is a software platform. Transportation, medical coordination, pricing, and flight operations are handled directly by the selected operator.

Important travel qualification

Travel suitability, staffing level, equipment, airline clearance, and final acceptance are determined by the participating medical provider, airline or aircraft operator, and the traveler’s treating professionals. BookMediFly is a software marketplace and quote-coordination platform; it does not provide medical care, determine fitness to fly, or operate aircraft. This is planned travel support—not a 911, helicopter, or emergency dispatch service.

Frequently asked questions

What is the difference between a commercial airline medical escort and a private charter medical escort?

A commercial airline medical escort accompanies a medically stable, fit-to-fly traveler on a scheduled passenger flight. A private charter medical escort travels on an aircraft reserved for the trip, which may offer more privacy, schedule flexibility, room for additional personnel, or support for equipment that a scheduled airline cannot accommodate. Neither option should be assumed to be equivalent to a dedicated air ambulance.

Who may be suitable for commercial airline travel with a medical escort?

Commercial travel may be considered for a medically stable traveler who is fit to fly and whose needs can be accommodated under the airline's rules. The treating professionals, medical escort provider, and airline determine suitability and final acceptance.

Will the traveler have one nurse or a medical team?

Staffing depends on the traveler's needs, route, equipment, provider assessment, and operator requirements. A trip may use one qualified medical escort or multiple medical personnel. BookMediFly does not select the clinical staffing level.

Can oxygen or medical equipment travel on the flight?

Some oxygen systems and medical equipment may be accepted, but requirements vary by airline, aircraft operator, route, and provider. All equipment must be reviewed and approved before travel; availability and acceptance are not guaranteed.

Is airline approval required?

Yes. Scheduled airlines and charter operators set their own medical-clearance, documentation, equipment, and acceptance requirements. Final travel approval remains with the applicable airline or aircraft operator and the appropriate medical professionals.

Is this an emergency service?

No. This service is for planned travel and is not a 911, helicopter, or emergency dispatch service. For a life-threatening emergency, contact emergency services immediately.

Will insurance cover a medical escort?

Coverage varies by policy, medical necessity, and travel circumstances. Confirm benefits and authorization requirements directly with the insurer before booking. BookMediFly does not bill insurance.

Does BookMediFly charge the traveler an affiliate fee?

No. Participating Fixed Wing Air Ambulance and Commercial Assist / Medical Escort affiliates pay 3.9% per completed transport, subject to a $399 minimum, when booked through MediFly under applicable terms. This is one fee per completed booking, not per connecting flight, and the $399 minimum is not an added surcharge. The provider sets its own transport price; BookMediFly does not add a markup to its quote or provide the transport or medical care.

Does BookMediFly provide medical care or operate aircraft?

No. BookMediFly is a software marketplace and quote-coordination platform. It does not provide medical care, determine fitness to fly, employ the escort staff for a trip, operate aircraft, or act as an insurer.

Start one medical escort request

Share the planned route and travel-support needs for review by participating providers. There is no obligation to book.

Request Medical Escort Assistance