What Information Should You Send an Operator?
Start with practical trip information that helps a participating operator understand the requested itinerary. Keep the first request focused on logistics and contact details. Do not enter diagnosis, medical records, or sensitive patient details through BookMediFly.
Which non-PHI trip details are useful?
A clear request can include the following non-PHI logistics and contact fields:
- Requester name and preferred contact method.
- Pickup city, state or province, and country.
- Destination city, state or province, and country.
- Requested travel date and any date flexibility.
- One-way or round-trip preference.
- Number of travelers and whether a companion is traveling.
- Known airport, border, passport, visa, or ground-connection logistics.
What information should not be sent?
Do not enter diagnosis, medical records, or sensitive patient details. BookMediFly’s quote request is for trip coordination, not for collecting a clinical history. If an operator needs additional information for its own process, ask how it wants that information shared securely and directly.
What happens after the basic request?
A participating operator may follow up directly to clarify logistics and explain what it needs for its own review. Discuss any medical or operational questions with the relevant professionals and the operator rather than placing them in a public or general quote form.
What is BookMediFly’s role in the request?
BookMediFly helps coordinate quote requests between requesters and participating fixed-wing operators. It does not diagnose, provide medical care, operate aircraft, or provide transport.