A clearer way to coordinate care

Medical transport coordination,
made more certain.

BookMediFly gives hospitals, care teams, families, insurers, assistance companies, and authorized transport coordinators access to a wide network of domestic and international fixed-wing air ambulance and Commercial Assist / Medical Escort providers. Request scheduled medical transport quotes and compare participating providers in one secure place.

  • Free to request
  • Fixed-wing & Commercial Assist
  • Domestic & international
  • No obligation

One request. A more organized path forward.

How the BookMediFly
process works

See how one fixed-wing air ambulance or Commercial Assist request can help replace hours of calls, repeated details, and scattered provider responses. The example below follows an international fixed-wing air ambulance request.

Scene 1 of 5 · The traditional way

The traditional way takes time

Multiple calls Repeated trip details Hours of searching Scattered responses
Scene 1 · The traditional way
The traditional way takes time
A requester juggles browser tabs with fragmented operator listings, a calendar flipping from Sep 1 to Sep 3, a ringing phone showing "Calling Operator B", and four sticky notes (Operator A "$80k w/ ground", Operator B "no ground, qualifications unclear", Operator C "limited profile, status current?", Operator D "follow up needed"). A trip notes sheet reads "route + dates · concerned family · payment type". A fixed clock's red second hand keeps spinning.
Scene 2 · One request
Enter transport details once
One clean request form: From Orlando, Florida — To Ireland — Date 09/10/2026 — Transport Type Level 3 + NICU — Patient Weight 9 lbs — Additional Traveler 1 family member, 125 lbs — Payment Direct Pay (selected) or Insurance — Notes field with red helper text "Do not enter diagnosis, medical records, DOB, MRN, or sensitive patient details." Button reads "Submit Request" (ready, not yet submitted). Illustrative example.
Scene 3 · Operator matching
Participating fixed-wing operators review the request
The submitted request — Orlando, FL → Ireland, 09/10/2026, Level 3 + NICU, patient 9 lbs, 1 family member (125 lbs), Direct Pay — fans out to four participating fixed-wing operators: Operators A, C, and D are In-Network (green); Operator B is Out-of-Network (yellow). Matching is by route, availability, transport needs, and the selected fixed-wing service in this example.
Scene 4 · Operator responses
Compare quote options side by side
Three illustrative response cards. Response A (Learjet 45XR / N452LF) carries the "FASTEST RESPONSE" banner above the card header. Response B (King Air 200 / N818KA) is the no-ground, Out-of-Network option at $47,050. Response C (Citation Bravo / N621CB) is the highlighted "LOWEST QUOTE" at $32,100 — In-Network, credentials on file, includes ground transport, capabilities Bariatric and Ventilator. A "Show more quotes" affordance sits beneath. Actual responses vary.
Scene 5 · Coordinated transport
Selected operator coordinates transport
A map of the US east coast (with a recognizable Florida peninsula) on the left, Atlantic Ocean across the middle, and Ireland on the right. A ground vehicle runs Orlando Hospital → MCO, a refined fixed-wing medical aircraft flies the dotted route across the Atlantic facing the direction of travel, and a second ground vehicle runs Ireland Airport → Destination Hospital. A "SELECTED OPERATOR · Coordinating Transport" badge recaps "Response C — Citation Bravo · $32,100 · In-Network · Credentials on File" and connects to the route with a teal dashed line.

BookMediFly is a software platform. Transportation, medical coordination, pricing, and flight operations are handled directly by the selected operator.

Example only — not live quotes

Built for both sides of the request

The right next step,
for the role you hold.

BookMediFly connects medical transport requesters with participating fixed-wing air ambulance, Commercial Assist / Medical Escort, and combined Affiliates across a wide domestic and international provider network. Availability depends on each provider’s service capabilities and geographic coverage.

For requesters & authorized coordinators

Request medical transport

A thoughtful route from first request to direct coordination with the Affiliate you select.

  1. Submit transport request

    Share basic trip details — departure, destination, date, and services needed. Please do not enter diagnosis, medical records, or sensitive patient details anywhere on BookMediFly.

  2. Receive Affiliate responses

    Participating Affiliates whose geographic coverage and service capabilities match the request may review it and respond.

  3. Compare options

    Review pricing, service capabilities, aircraft details where applicable, and timing side-by-side. Documentation applicable to each Affiliate’s services is reviewed as part of participation.

  4. Select an Affiliate and coordinate directly

    Pick the best fit and coordinate trip logistics and payment with your chosen Affiliate. For aircraft services, this may also include medical clearance and flight planning.

Get a quote

For participating Affiliates

Provide medical transport

Join a network designed to put qualified requests in front of your team with clarity.

  1. Join the network

    Apply with information and documentation applicable to your services. Aircraft-operating Affiliates provide operating-authority information, including FAA Part 135 where applicable. Commercial Assist / Medical Escort Affiliates provide role-appropriate licenses, registrations, permits, credentials, and approvals. Affiliates self-attest to applicable insurance coverage; certificates are optional supporting evidence that BookMediFly may request, not a universal document-review requirement. Combined Affiliates provide role-appropriate information for their services. BookMediFly does not represent self-attested insurance as independently verified.

  2. Receive matching requests

    Get notified when transport requests match your geographic coverage and service capabilities, including aircraft capability where applicable.

  3. Submit quotes

    Respond with pricing and availability through your affiliate dashboard. Decline cleanly when it’s not a fit.

  4. Coordinate directly after selection

    When the requester selects you, coordinate trip logistics and payment directly. For aircraft services, this may also include medical clearance and flight planning.

Join the network

Designed for high-stakes decisions

Trust is built into
the way we work.

Service-appropriate documentation

Aircraft-operating Affiliates provide applicable operating-authority documentation, including FAA Part 135 where applicable. Commercial Assist / Medical Escort Affiliates provide role-appropriate credentials. BookMediFly does not support Part 91 aircraft-operated transport or helicopter transport.

Privacy protected

Minimal information at quote stage. Please do not enter diagnosis, medical records, or sensitive patient details anywhere on BookMediFly. If additional details are needed for a complex trip, a participating Affiliate may follow up directly by phone or email.

Trust & Security

Information is transmitted through secure connections, with audit trails covering platform actions.

Clear answers, before you begin

Frequently asked questions

Is BookMediFly an aircraft operator or transportation provider?

No. BookMediFly does not operate aircraft, provide flight crews, exercise operational control, perform transportation, or provide Commercial Assist / Medical Escort services. BookMediFly provides marketplace technology through which requesters can submit service requests and participating Affiliates can independently respond. Any aircraft transport is operated by the participating fixed-wing medical operator you choose.

Is this for helicopters or emergency transport?

No. BookMediFly is for scheduled fixed-wing air ambulance and Commercial Assist / Medical Escort quote requests. It is not for 911-style emergencies, helicopter dispatch, or ground ambulance transport.

Is it free to request and book?

Yes. It is always free to request and book through BookMediFly, with no obligation to choose an Affiliate. We encourage you to compare options, including quotes you may receive directly from other providers. Payment and service coordination are handled directly with the participating Affiliate you choose. For aircraft transport, that Affiliate is the participating fixed-wing medical operator.

Who is BookMediFly built for?

BookMediFly is built for families, hospitals, case managers, discharge planners, insurers, assistance companies, case-management organizations, care teams, and authorized transport coordinators or brokers arranging scheduled fixed-wing medical transport, Commercial Assist / Medical Escort services, or both.

Can transport coordinators or brokers use BookMediFly?

Yes. Authorized transport coordinators and brokers may request services through BookMediFly. Participating Affiliates independently quote and contract for their services, with service terms, coordination, and payment handled directly with the Affiliate. Any aircraft transportation is independently performed by the participating fixed-wing medical operator.

What should I enter in the quote form?

Start with the basic trip details, such as pickup city and state, destination city and state, expected travel date, and requester contact information. Please do not enter diagnosis, medical records, or sensitive patient details anywhere on BookMediFly. If additional details are needed for a complex trip, a participating Affiliate may follow up directly by phone or email. For an aircraft request, that Affiliate is a participating fixed-wing medical operator.

How much does an air ambulance cost?

Cost depends on aircraft type, route, distance, medical needs on board, and whether insurance is involved. Quotes come directly from participating fixed-wing medical operators, so the most reliable price for your specific trip is the one returned in response to your request. BookMediFly does not publish a price range because every trip is different.

How quickly will I hear back?

Response time depends on the route, timing, aircraft availability, payment type, and case complexity. Routine fixed-wing medical transports may have more available providers. Complex cases, such as NICU, bariatric transport, insurance coordination, or specialized medical needs, may have a smaller list of participating fixed-wing medical operators able to review the request. If additional details are needed, a provider may follow up directly by phone or email.

Does insurance cover air ambulance?

Some insurance plans may cover medically necessary fixed-wing transport, but coverage varies widely by carrier, plan, and trip. We recommend confirming benefits, prior-authorization rules, and out-of-network exposure directly with your insurer before booking. BookMediFly does not bill insurance.

What if my case is complex (NICU, bariatric, ICU, international)?

Complex cases, such as NICU, bariatric transport, ICU-level care, insurance coordination, or international trips, may have a smaller list of participating fixed-wing medical operators able to review the request, so response time can vary. If additional details are needed, a provider may follow up directly by phone or email. Please do not enter diagnosis, medical records, or sensitive patient details anywhere on BookMediFly.

What happens after I submit a request?

Your request is shared with relevant participating Affiliates. One or more may follow up directly by phone or email with quotes or additional questions. BookMediFly does not provide the requested services or handle payment — service coordination and payment are arranged directly with the Affiliate you choose. Any aircraft transport is operated by a participating fixed-wing medical operator.

How does BookMediFly make money?

BookMediFly is free for hospitals, case managers, families, and other requesters. Participating affiliates pay 3.9% per completed transport, subject to a $399 minimum. This is one fee per completed booking, including connecting flights, not an additional $399 surcharge. It applies to Fixed Wing Air Ambulance and Commercial Assist / Medical Escort when available under applicable terms. Affiliates set their own pricing, and BookMediFly does not add a markup to Affiliate-submitted quotes or process payment for transportation or services.