One Request for Air Medical Transportation

No. BookMediFly does not operate aircraft, provide flight crews, exercise operational control, perform transportation, or provide Commercial Assist / Medical Escort services. BookMediFly provides marketplace technology through which requesters can submit service requests and participating Affiliates can independently respond. Any aircraft transport is operated by the participating fixed-wing medical operator you choose.

No. BookMediFly is for scheduled fixed-wing air ambulance and Commercial Assist / Medical Escort quote requests. It is not for 911-style emergencies, helicopter dispatch, or ground ambulance transport.

Yes. It is always free to request and book through BookMediFly, with no obligation to choose an Affiliate. We encourage you to compare options, including quotes you may receive directly from other providers. Payment and service coordination are handled directly with the participating Affiliate you choose. For aircraft transport, that Affiliate is the participating fixed-wing medical operator.

BookMediFly is built for families, hospitals, case managers, discharge planners, insurers, assistance companies, case-management organizations, care teams, and authorized transport coordinators or brokers arranging scheduled fixed-wing medical transport, Commercial Assist / Medical Escort services, or both.

Yes. Authorized transport coordinators and brokers may request services through BookMediFly. Participating Affiliates independently quote and contract for their services, with service terms, coordination, and payment handled directly with the Affiliate. Any aircraft transportation is independently performed by the participating fixed-wing medical operator.

Start with the basic trip details, such as pickup city and state, destination city and state, expected travel date, and requester contact information. Please do not enter diagnosis, medical records, or sensitive patient details anywhere on BookMediFly. If additional details are needed for a complex trip, a participating Affiliate may follow up directly by phone or email. For an aircraft request, that Affiliate is a participating fixed-wing medical operator.

BookMediFly is free for hospitals, case managers, families, and other requesters. Participating affiliates pay 3.9% per completed transport, subject to a $399 minimum. This is one fee per completed booking, including connecting flights, not an additional $399 surcharge. It applies to Fixed Wing Air Ambulance and Commercial Assist / Medical Escort when available under applicable terms. Affiliates set their own pricing, and BookMediFly does not add a markup to Affiliate-submitted quotes or process payment for transportation or services.